1. Use of This Website
By accessing or using therappc.com (the "Website"), you agree to these Terms of Service. If you do not agree, do not use the Website. These terms apply to all visitors, inquiry submitters, and clients.
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not attempt to gain unauthorized access to any part of the Website or its infrastructure.
2. Description of Services
TheraPPC provides Google Ads management services to therapy practices, group practices, and mental health providers. Services include campaign architecture, keyword research, ad copy, tracking setup, performance reporting, and ongoing account optimization.
Specific services, fees, and terms for individual client engagements are governed by separate service agreements entered into between TheraPPC and each client. These Terms of Service govern use of the Website and general interaction with TheraPPC, not specific service delivery terms.
3. No Guarantee of Results
TheraPPC makes no warranty or guarantee of specific advertising results, inquiry volume, revenue, or return on investment. The performance data, case studies, and projections shown on this Website represent past or projected results under specific conditions and do not guarantee similar outcomes for your practice.
Results depend on factors outside TheraPPC's control including your market's competition level, your practice's response speed, your website quality, ad budget, and Google's algorithm changes. We use the data we have to give you the most accurate projections possible, and we will tell you if we don't think paid search will work for your situation.
4. Account and Data Ownership
All Google Ads accounts, Google Analytics properties, Google Tag Manager containers, and any other digital assets created during a TheraPPC engagement are set up under the client's ownership from day one. TheraPPC operates as a manager with delegated access. If the engagement ends for any reason, TheraPPC's access is revoked and the client retains full ownership of all accounts, campaign assets, keywords, ad copy, and historical data.
TheraPPC will never hold client accounts hostage, create accounts in TheraPPC's name to maintain leverage, or deny clients access to their own data.
5. Intellectual Property
The content on this Website - including text, design, graphics, and code - is owned by TheraPPC and protected by applicable copyright laws. You may not reproduce, distribute, or create derivative works from Website content without express written permission.
Ad copy, campaign structures, and other work product created during a client engagement are owned by the client upon delivery. TheraPPC retains no ongoing intellectual property rights in work product delivered to clients.
6. Privacy and Health Information
TheraPPC does not collect, process, or store protected health information (PHI) about your clients or patients. Our tracking infrastructure is designed to capture conversion events without transmitting any identifying or clinical information. See our Privacy Policy for complete details on how we handle data.
Clients are responsible for ensuring their own compliance with HIPAA, PIPEDA, and applicable provincial health privacy legislation. TheraPPC can advise on tracking configurations that reduce compliance risk, but we are not a compliance officer and our guidance is not legal advice.
7. Third-Party Links
This Website may contain links to third-party websites including Google, GoHighLevel, and others. These links are provided for convenience only. TheraPPC has no control over external websites and is not responsible for their content, privacy practices, or terms. Visiting a linked website is at your own risk.
8. Limitation of Liability
To the maximum extent permitted by applicable law, TheraPPC and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or any information it contains.
Our total liability for any claim arising from use of this Website or our services is limited to the fees actually paid to TheraPPC in the 30 days preceding the claim. Some jurisdictions do not allow limitation of liability for certain damages - in those jurisdictions, our liability is limited to the maximum extent permitted by law.
9. Disclaimer
This Website and its contents are provided "as is" without warranties of any kind, express or implied. TheraPPC does not warrant that the Website will be available without interruption, error-free, or free of viruses. The pipeline projections, ROI estimates, and performance data on this Website are for illustrative purposes and are not financial advice.
Nothing on this Website constitutes legal, medical, clinical, or compliance advice. For advice specific to your practice's compliance obligations, consult a qualified healthcare compliance professional.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the courts of Ontario.
11. Changes to These Terms
We may update these Terms of Service from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the Website after changes are posted constitutes acceptance of the updated terms. Material changes will be communicated to active clients by email.
12. Contact
Questions about these Terms of Service should be directed to:
TheraPPC
Email: [email protected]